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Systems Operator

O'Fallon, IL · Information Technology

CEdge has an opportunity for a System Operator. This role is located in O'Fallon IL. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels!
 
Candidate will monitor/administer the IGC operational system and applications. This system is responsible for the brokering, collection, and integration of data from many DoD and commercial information systems. Candidate will utilize Unix and other system monitoring tools to actively monitor system hardware, software, applications, network, feeder systems, and systems processes for abnormal performance. Candidate will perform corrective action using established system operations instructions and notify DISA or the Level 2 Help Desk of severe problems. A successful candidate will be a self-starter, have an inquisitive attitude, and successfully solve problems. Candidate must have the ability to interact and work collaboratively with a diverse set of users (developers, testers, customers, team leads, management, system users, etc.). This position supports 24x7 operations and will require the ability to work rotating shifts as determined by the System Operations manager. Duties include, but are not limited to:
 
RESPONSIBILITIES:
· Ensure that all production sites up and running (availability)
· Monitor the flow of data to all production sites
· Monitor the system for abnormal data flow, processes, etc.
· Perform routine preventative maintenance (e.g. clear out log files, perform tasks according to checklists)
· Assist in training other System Operators
· Perform tasks that keep the system operating properly, such as: starting/stopping Informatica workflows; starting/stopping Unix processes; bouncing web applications
· Utilize problem solving to track down issues with the system, including data flow analysis, system process problems, etc.
· Follow established DISA DECC security and other guidelines
· Document, track, and update System Problem Reports
· Perform data collection/analysis, report results, and formulate recommendations
· Provide support to customers in solving problems related to system availability; customers may include end users, data feed stakeholders, PMO, DISA DECC, etc.
· Provide feedback/status/etc. to the customer as needed/required
· Analyze process improvement areas/recommend changes to processes/procedures for efficiencies/cost-savings/etc.
REQUIRED SKILLS:
· Basic SQL skills
· Basic UNIX skills
· Strong organizational and analytical skills
· Strong teamwork, problem solving and customer interaction skills
· Strong written and oral communication skills
· Process oriented
· Experience with MS Office products
DESIRED SKILLS / EXPERIENCE:
· Experience with Business Objects user interface (e.g. Web Intelligence) and features (e.g. save, schedule, export), including the ability to build ad-hoc queries
· Knowledge/experience with IBM Rational ClearQuest
· Knowledge/experience with Remedy
· Experience with Teradata, Informatica, IBM Rational ClearCase, Oracle WebLogic Server, Oracle RDBMS, RedHat Directory Server
· Related domain knowledge (transportation/logistics)
· Knowledge/experience with Unix scripting, Python
· Ability to learn/understand the system architecture of the system and the data flow through the system
· Knowledge/experience with Terdata SQL Assistant
· Knowledge/experience with Oracle SQL Developer
· Monitoring and problem resolution/elevation experience
· Experience using Government owned monitoring tools, monitoring environments to identify and correct issues that potentially adversely affect front-end/back-end availability and data latency.
· Experience following the feed latency threshold notification process as documented in an Operations Guide.
· Experience providing a System Resolution Reports to the Government summarizing the issue, causes, remedies, and actions required to prevent re-occurrence.
· Worked with on-call Level II support to assist in resolving Severity 1 issues affecting availability or data or data latency on incoming/outgoing interfaces.
· Worked closely with the Tier 1 Help Desk to assist in resolution of reported problems.
· Knowledge/experience with exercise support
· Experience executing failover procedures
This position requires:
*Active Secret or Interim Secret clearance 
*Security+ CE or equivalent 
*Bachelor's Degree

 
WHAT’S IN IT FOR YOU?
  • Day One Benefits Package
  • 10 Days PTO
  • 10 Paid Holidays
  • 401K
  • Opportunity to work with the best Human Resource Department EVER! 
WHO ARE WE?
CEdge Software Consultants is an innovative IT consulting firm, and a strategic business partner. We offer IT solutions to Federal and State government, as well as, Commercial Enterprises throughout the United States. Our main objective is to create an integrity-based culture that takes pride in working as a collaborative team that focuses on growth and is driven by the desire to provide purely ethical services for both our clients and team mates.  
 
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