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System Administrator

Jacksonville,, FL
Overall Assignment Description: 

CEdge has an opportunity for a System Administrator, located in Jacksonville, FL.. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels!

Clearance Requirements: Secret Clearance .

System Administration of Active Directory
The contractor shall provide day to day system administration and technical support for all NIPR Active Directory operations, to include the following actions:
- Manage Active Directory OU structure
- Create, delete, and manage user and computer accounts
- Create, delete, and manage security groups and permissions
- Create, delete, and manage Group Policy Objects process

 Installation, Maintenance, and Operation of Server Platforms
The contractor shall perform the following actions:
- Install, configure, and maintain Army-approved server operating systems
- Diagnose and resolve software and hardware conflicts for host operating system
- Review server event logs to identify abnormalities or diagnosis
- Monitor and optimize the performance of the server processes
- Provide technical specifications for recommended hardware purchases/upgrades
- Ensure server operating system meets all necessary service pack and patching levels
- Configure and manage virtual servers using current RNEC virtualization environment
- Work with server application/program users to resolve conflicts between operating system and hosted applications
- Install and implement SSL and DOD PKI

 Software Center Configuration Manager
The contractor shall perform the following actions:
- Manage Software Center console to monitor for client or system faults and correct them, if necessary
- Manage SCUP deployments via Software Center console
- Assist in troubleshooting of system imaging problems
- Deploy Operating System (OSD) images via Software Center console
- Deploy Microsoft updates via Software Center console
- Work with 7th Signal Command Software Center working group to resolve deployment package issues

The contractor shall perform the following actions:
- Manage DHCP server, to include configuration and maintenance of IP scopes

 Enterprise Email Administration
The contractor shall perform the following actions:
- Manage Army user account request process for Army 365 service on NIPR/SIPR
- Manage Army NPE account request process for Army 365 service on NIPR/SIPR

SMTP Services
The contractor shall perform the following actions:
- Coordinate with Army RNEC, or equivalent for other Services, for the configuration and maintenance of SMTP services for any unit devices requiring “to” email capability.

 Trouble Ticketing System
- The contractor shall monitor and resolve all system administration trouble tickets entered in the Government-provided trouble ticketing system

 Storage Management
- The contractor shall provide full system administration of file storage device, to include managing NTFS permissions, replicating data to disaster recovery site, troubleshooting client connectivity issues, upgrading firmware, and monitoring logs and disk space allocations

Management of Backup and Recovery Services
The contractor shall perform the following actions:
- Manage system backups, restore and recovery capabilities for all servers and file storage devices to meet SDDC data protection policies
- Manage data replication to disaster recovery site and ensure daily replication
- Manage data protection hardware and software

Management of Backup and Recovery Services
The contractor shall develop (only if necessary), maintain, and update:
- All system administration documentation, to include system design description, baseline hardware architecture chart, rack elevation diagrams, hardware/software systems configuration, Standard Operating Procedures (SOP) and necessary troubleshooting guides.
- Necessary server-specific DISA STIG documentation used as part of the system accreditation package

The contractor shall perform the following actions:
- IA compliance for RGATES and DGATES
- Network configuration of servers
- GATES account management
- HHTI configuration manager installs on WKS
- HHTI (scanner) multi-cab software install, configuration, and setup
- CAISI radio management
- CAISI firewall configuration and management

Duties may include:
The contractor shall provide customer support in the form of technical assistance and subject matter expertise to approximately 270 SDDC local and remote users.
Customer support includes maintenance, imaging and configuration of Government-owned PCs, laptop computers, and other hardware; WAN connectivity; internet connectivity; e-mail capability; other voice and data communications capability (to include wiring patch panels, running/installing cabling, private branch exchange (PBX) administration, etc.); and multimedia and printer capability.
The contractor shall provide all touch maintenance, including, but not limited to, vulnerability patching and hardware/software upgrades.
Vulnerability and upgrade analysis requires a detailed understanding of the Assured Compliance Assessment Solution (ACAS) scan report provided from the NEC weekly.
The contractor shall perform workstation upgrades, new workstation setup/installations, and replacement of workstations and peripherals.
The contractor shall execute a Government loaner laptop program, including configuration, issuance, tracking, and user instruction.
The contractor shall conduct a STIG for all new equipment prior to connection to the network; continuously update the HW/SW list for Tenant Inclusion Plan and for accountability of property inventory, with periodic reviews.
Hours of operation are from 0730 -1630 local time for the SDDC location, Monday through Friday, excluding Federal holidays (The contractor shall provide on-call support after hours, as required, for mission critical incidents and outages.
Required certification : IAT II, CCNA Security, CSA+, GICSP, GSEC, Security+CE, SSCP

  • Full Benefits Package
  • 10 Days PTO
  • 10 Paid Holidays
  • 401K
CEdge Software Consultants is an innovative IT consulting firm, and a strategic business partner. We offer IT solutions to Federal and State government, as well as, Commercial Enterprises throughout the United States. Our main objective is to create an integrity-based culture that takes pride in working as a collaborative team that focuses on growth and is driven by the desire to provide purely ethical services for both our clients and teammates. 

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